How to Fix Problems with Your Spotify Artist Account
For musicians and labels, a streaming profile is more than a social page — it is a primary business asset. When issues arise with a Spotify artist account, they can affect royalties, visibility, fan engagement, and credibility. Understanding how to address account problems quickly and correctly can protect both your music catalog and your income.
How Can I Recover a Hacked Spotify Account?
If you believe your Spotify account has been compromised or taken over, act quickly and follow these steps to regain control:
Immediately contact Spotify Support through the official Help section on Spotify’s website;
Provide the email address, username, and any identifying details connected to the account;
Clearly state that the account was accessed without authorization and submit supporting evidence if available, such as suspicious login emails or prior communications;
Spotify’s support team will review the request and may require additional documentation to confirm your identity;
Once ownership is validated, Spotify will assist in restoring access and removing unauthorized users.
As a preventive measure, update your password and activate two-factor authentication (2FA) to reduce the likelihood of future breaches. Artists should also review permissions through Spotify for Artists → Artist Access to ensure only trusted parties have control.
How Do I Reclaim a Spotify Account From a Former Manager?
If a previous manager, label, or representative still controls your Spotify profile and you need to retake ownership, you should proceed as follows:
Reach out to Spotify Support and explain the situation in detail, including the account email or username and any identifying information;
Clarify that the account is presently managed by a former representative and that you are the rightful owner or primary artist;
Submit documentation that supports your claim — for example, contracts, termination letters, or copyright ownership records;
Spotify may request additional verification materials to confirm both identity and control of the account.
After verification, Spotify can transfer access rights and remove the former manager’s permissions. It is also wise to update passwords and enable two-factor authentication to prevent unauthorized access moving forward.
How Do I Assert Ownership of My Song Uploaded by Someone Else?
If your music appears on Spotify without your authorization, you may need to file a copyright or rights claim. The recommended steps include:
First, gather proof that you own the work — such as copyright registrations, publishing agreements, master ownership documents, or dated production files. These materials help establish clear authorship and control.
Next, contact Spotify’s Copyright Team through the Help and Contact channels and select Copyright Infringement as the subject. Provide the song title, artist name, release details, and your supporting evidence.
Spotify will review the submission and may request further documentation before taking action. If your ownership is confirmed, infringing content can be removed and additional enforcement measures may follow.
It is often beneficial to attempt direct communication with the uploader before escalating, as some disputes arise from distribution errors or misunderstandings. Be prepared for the review process to take time, and submit organized documentation from the outset.
How Can I Get My Music Added to Spotify Playlists?
Securing playlist placements can significantly increase streams and audience reach. Common approaches include:
Contacting independent playlist curators found through social platforms or targeted searches;
Using reputable playlist-pitching or music-marketing services that connect artists with curators;
Submitting unreleased tracks through Spotify for Artists’ official playlist submission tool, which routes music to Spotify’s editorial team;
Building relationships with fellow artists, producers, and industry contacts who may recommend your work;
Ensuring your recordings are professionally produced and your artist profile is complete with high-quality images and bios; and
Engaging your audience and encouraging followers to share your music and playlists organically.
Playlist inclusion rarely happens instantly — it typically requires persistence, consistent releases, and a broader promotional strategy that includes social media, live performances, and fan engagement.
Conclusion
Spotify artist accounts are central to a musician’s professional presence. Addressing issues promptly — and understanding both administrative and legal pathways — can safeguard your catalog, income, and brand identity in the digital music ecosystem.
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*This article is provided for informational purposes only, and does not constitute legal advice, counsel or representation.
